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700K Will Lose Unemployment Benefits in June

April 20, 2012

From Tyler Durden at Zero Hedge:

[U]nlike the bulk of other transfer payment programs (read government subsides) which could be extended with the flick of a switch at the end of the year following the now traditional 1+ month congressional theatrical impasse, extended claims can not. The net result: by June some 700,000 people who are currently collecting benefits will lose everything.

It’s worse than that. Over the last few years, many companies have rid themselves of full-time employees with benefits for part-time workers with no benefits or rights to employment of any kind. New hires are paid minimum wage. Recently, those hours they were getting have been cut back drastically. It is so bad that a lot of these minimum wage part-time workers are getting by on 15 hours per week, or about $100 before taxes. I know people who are being scheduled with four hours per week. Presumably, because these people are employed, they are not subject to unemployment benefits and quietly starving, with more dignity than can be expected.

This state of affairs simply cannot continue much longer. These beleaguered workers are taking two or more part-time jobs, leaving them without sufficient rest. Unsatisfied employers are then retaliating by scheduling even fewer hours to employ those who exhibit appropriate energy. I even know of a situation where workers are being required to move at double-time when putting up stock. The statement has been made that if they aren’t sweating, they aren’t moving fast enough. This leads to unsafe working conditions with a higher frequency of falls from ladders and subsequent injuries. Many of these workers are already up against the wall financially, and not having health insurance, become the responsibility of the state until their injuries have healed sufficiently to work again.

As you might expect, some of these companies, in attempts to shore up profits, are rolling out customer service intensive training programs which require sales associates to perform under rigorous policies regarding greeting, qualification, recommendation, closing and cross-selling of products. Those who for what ever reason cannot adhere to these draconian measures are also falling by the wayside. Many are very young, do not have strong work ethics to begin with, and become easily discouraged by what can only be described as management bullshit. As they attrit, more new hires come on board, usually also very young, become quickly discouraged and leave. The few old hands who remain, along with management, are left to run these companies however they can, often being forced to abandon new regimens which never worked in the first place.

The effect of all this on our youngsters is nothing short of criminal. Auto insurance rates are already so high, many can’t afford it, even if they could buy an old car. Therefore, many ride the bus to work. The logistics of available public transportation then limit the area in which they can apply for work, greatly marginalizing their ability to earn any kind of wage. Otherwise good kids are very quickly discouraged by these daunting challenges and become something less than they had ever dreamed.

The youngsters who navigate this gauntlet and show up to work on time, appropriately dressed, with something in their stomach, energy and inclination to do a job are nothing short of heroes. Management in a lot of these companies therefore goes easy on these kids and takes on parenting roles, both for the survival of the businesses and the communities in which they live. I know of one manager who is so concerned about these at-risk kids that he spends a lot of his time working in group homes and volunteering in church-sponsored activities.

From what I’ve seen, the managers’ hands are tied by having to implement Dickensian employment policies to combat ever-decreasing profits. However, it is the assistant managers and department heads who exhibit real courage in providing a humane buffer between corporate policies and vulnerable subordinates. Often having children of their own, they practice the modified Golden Rule of treating their charges well in hope that someone is doing the same for theirs. And if there is any adherence to the tenets of love and mercy left in corporate America, it lies with these mid-level managers who remain amid drastic cuts of their kind.

This thin line of workplace veterans cannot hold forever, however. At some point and soon, there must be a reckoning with corporate masters who insist upon profitability at all cost, when that bill must be paid by the young and the unfortunate.

I wish I could end this sad tale by indicating the disease of neoliberalism infects only those first entering the workplace. Unfortunately, and perhaps even more importantly, it affects those in college to the point they are often put off any type of corporate endeavor after graduation. I have seen students change their majors from business to the arts and social sciences after being exposed to contemporary corporate methods. My fear is the path to business may be left only to those bereft of any compassion as typified by the sociopath. It is a foregone conclusion that this personality type predominates at the higher end of these companies. The mad dash for profits may be a closed loop which perpetuates itself, to the detriment of product quality and customer service.

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16 Comments leave one →
  1. April 20, 2012 7:20 pm

    This is one of the best pieces you’ve written in years. Seriously. Throw in a dead shark and maybe folks will wake up to the stench of our children’s rotting future.

  2. RBM permalink
    April 21, 2012 8:17 am

    I have seen students change their majors from business to the arts and social sciences after being exposed to contemporary corporate methods. My fear is the path to business may be left only to those bereft of any compassion as typified by the sociopath. It is a foregone conclusion that this personality type predominates at the higher end of these companies. The mad dash for profits may be a closed loop which perpetuates itself, to the detriment of product quality and customer service.

    The presumed predominance of the sociopath personality type in the corporate domain makes it a tough slog for those who don’t aspire to such levels or type of employment.

  3. April 21, 2012 3:28 pm

    Unfortunately, the predominance of the sociopath personality type in the corporate domain is not just “presumed,” it’s quite real and occurs there at roughly 4x the occurence in the population at large. Indeed one researcher who has studied sociopathic prison inmates is quoted in the article as saying he wished he’d spent more time studying sociopathic execs instead because their negative influence is more widespread.

    • RBM permalink
      April 21, 2012 4:20 pm

      Yeah, Lex, you are correct.

      I should have been more rigorous but wasn’t and you caught me.

      • April 21, 2012 4:21 pm

        Ooh, there’s nothing like facts to back up an argument. Thanks.

      • April 23, 2012 10:40 am

        No criticism intended, RBM — just wanted to make clear to third parties that you were even more correct than it looked. Would that it were otherwise.

  4. April 21, 2012 8:38 pm

    Beautifully written. True word.

    • April 21, 2012 8:59 pm

      Thanks, but it ain’t worth the hell I have to go through to get it.

      For instance, right now I’m in the unenviable position of being asked to replace a sixty year old man with a pacemaker who can’t cut it. For years he’s come in early, put up stock, left at noon and was there every day when his grandson came home from school. He doesn’t drive and I have no idea whether he can make his new schedule, not to mention the effect on his grandson.

      Before this new asinine policy was rolled out, we had all day to put up inventory as we found time. Now that our hours have been cut, there aren’t enough people on duty to put up stock and wait on customers, so it has to be done double-time first thing in the morning.

      Just so you know, this is why God invented alcohol.

      • RBM permalink
        April 22, 2012 3:12 pm

        The ONLY thing that can be done, explicitly, it go through channels with the details giving those concerned with decision-making the opportunity to make an exception or change something of substance.

        That effort may hit a wall.

        Remember there’s unity in numbers, sometimes – go through the old man tell him the plan and see if he’s OK with it. Then take the plan up the chain. Pay attention to specific replies from the company and dig into those replies as much as you can.

        It all may still turn out lousy.

      • April 22, 2012 5:20 pm

        I assume you’ve read Nickel and Dimed? (http://en.wikipedia.org/wiki/Nickel_and_Dimed) The posts you’ve written from the working-class perspective echo what Barbara Ehrenreich tried to do in her book, except that you’re a much better writer than she is, and you capture both the ethos and the pathos of those you write about. Ehrenreich did the dollars and cents, which made her work a good academic text, but your writing goes beyond that (while still being inclusive of it). I strongly believe that your collected writings are publishable and that it would find a wide audience. Keep writing! Please!!

        The situation with this granddad is tragic, and I’m sure that something similar is being repeated daily, all over the nation. Writing about it, recording it, is important it. It’s a way of saying, “This happened. It was not OK. It did not go unnoticed.” Whether it’s read by a few, or hopefully, many, when your book is published, it matters that people know and care. It matters that his story was told. Keep telling the stories. You never know how the stories may end and how your efforts in telling may affect that.

        I am grateful for your gift. It blesses me. :)

  5. April 22, 2012 8:15 am

    Cara Michele’s labor of love is fixing to become very trying. I’m glad I wasn’t called to do the same.

  6. April 22, 2012 5:56 pm

    Thanks, folks. RBM, as a minimum wage part timer, I’m in no position to escalate any labor matters. That’s the whole point of our status: we enjoy no rights. The only leverage I have is the time they’ve spent training me and my ability to be productive.

    CM, I have heard of the book, but have not read it. I’m glad you enjoy these stories, but they break my heart. I agree that at the least it is important to document these abuses.

  7. bill bush permalink
    April 23, 2012 1:22 pm

    This is consistent with what I saw when I was teaching. One of my most “together” students, a young lady with strong organizational, communication, and interpersonal skills, took a part-time job at a national fast food. They began calling her to come in every time someone failed to show or if they got notice of a large group/bus arrival. She could not give them that many hours (up to 48 per week) and her parents had to tell them she was available only two school nights and weekends. They desperately needed quality workers but were failing to find/recruit and were willing to have a 17-year-old be the foundation of their operation. Other students who could have done the work with some support/training were not even in the running. That “star” employee soon left for college, and somebody was back to square one, hiring dross and hoping to find gold.

  8. RBM permalink
    April 23, 2012 3:58 pm

    No criticism intended, RBM — just wanted to make clear to third parties that you were even more correct than it looked. Would that it were otherwise.

    I’m glad you went the extra effort to post the link.

    When I wrote my initial comment I had remembered that there was research indicating a real correlation but couldn’t remember it specifically enough. As a result, I took the easy rhetorical road out ;-)

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